Open Monday - Friday 9am to 6pm, Saturday 10am to 4pm, Sunday 11am - 3pm (510) 644-1400 California        (866) 644-1400 Toll Free   Photolab on Instagram Photolab on Facebook 
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Six Tips for trouble-free shipping to Photolab
Where to ship, how to pack, how to pay, best shipper methods.
Where to Send:  Please send orders directly to our photo lab, located at: 2235 Fifth Street, Berkeley, California 94710.

Phone:  (510) 644-1400 or toll free (866) 644-1400. You can email your instructions directly to us. 
For film processing download an order form. Or choose our combo form + mailing label.
How to Pay:  Include payment in the form of check or credit card authorization and instructions for us to follow. 
Click to download credit card authorization form.  Or choose our combo form + mailing label.
Tell us About You: Tell us how to reach you by phone and email. We will need to know where to return your work to.

Our service is custom so we may contact you directly by phone or email. See below for more details.  Also see our ordering guidelines.  Or choose our combo form + mailing label.
How to Pack:  Pack unprocessed film in a film canister or in clean plastic. Use bubble wrap or other padding. Even a little padding is better than none and more is better.

Pack negatives with care, keeping them as flat as possible. Use cardboard on both sides of sleeved negatives and very rigid packing envelopes or box.

If you use a box add enough padding to your contents so the contents don't rattle around during shipment.
Shippers We Use: We use Priority Mail from the US Postal Service. Other shipping methods are available upon request.
Shipping Safety: We asked Federal Express, United Parcel Service and the US Postal Service for advise on how to ship photographic film to us.

Fed Ex specifically said they do not Xray packages or use other equipment that will harm light sensitive materials.

UPS said it was safe ship unprocessed photographic film in their system and recommended that the package be labeled "Photographic Film - Do Not X-ray". Hardly anyone actually does this and we've seen no problems.

USPS was less responsive but our local postal union official told us that unofficially it is safe to ship photographic film in the US mails.

The trackable Priority Mail is a great way to send film or negatives to us.

We receive shipments of sensitive photographic materials from all these plus Airborne Express and others. We have seen no damage to exposed from either handling or radiation.

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Our shipping address:
 2235 Fifth Street
Berkeley, Ca 94710-2216

2235 Fifth Street, Berkeley, California USA 94710
Open Monday through Friday, 9am to 6pm
Saturday 10 am to 5 pm Sunday 11 am to 3 pm
Pacific Time
(510) 644-1400

© 2003
page last updated on 01/21/20