photolaboratory.com (510) 644-1400 California        (866) 644-1400 Toll Free  
ordering prices pro services gallery customer support   shop community
clients and photographer meet at photolab, berkeley, CA

NO monthly fees

NO upload

Unlimited Storage
see starter site below


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PROFESSIONAL ONLINE ORDERING FAQs
Simple online ordering solution for event photographers

Professional Look and Feel
  • Integrates with your existing site
  • Makes a great stand alone starter site
  • Clients see their event or portraits in private folders
  • Simple, easy to use and understand interface
  • Live Help assists your clients -- you don't get involved!
  • Tasteful, unobtrusive co-branding by image host Lifepics
  • Increase Your Revenue
  • Increased exposure through online sharing
  • Additional reprint & enlargement orders as a result of sharing utility
  • More referrals
  • Brand exposure 24/7
  • Customized Brand Exposure

    Reduce Your Workload

  • Professional online proofing and publishing
  • Efficient organization of events and albums
  • Immediate funds capture option
  • Drop shipping to your clients or delivery back to you
  • Automatic order fulfillment at photolaboratory.com

    screen shot of photolabstudio.lifepics.com web page

    Protect Your Work

  • Watermarking
  • Password Protection
  • Individual Event Albums

    Convenience For Your Customer

  • Clients can easily share with friends and family
  • Your customers no longer have to consolidate orders
  • Site availability 24/7
  • Client Viewing
  • Online Ordering

    Other Noted Benefits

  • Short learning curve to have you up and running quickly
  • No investment in additional e-commerce technology
  • Your customized pricing and shipping options
  • Designated Account Manager to help you
  • Unlimited uploads
  • Promotion capabilities
  • Reporting Tools
  • Cool Flash and Flickr slide-show integration
     
  • See some more screen shot examples of how a PRO site looks.


    Pricing

    Pricing For Pro/Event Solution
     
    Plan Starter Plan Regular Plan
    Set-up $80 $30
    Monthly License Fee $0 $30
    Commission on standard print orders 15% 10%
    Upload fees None None
    Storage limit/fees
    • Upload as many high resolution images as you want
    • Images stay on the site for 6 months
    • To keep an image around beyond 6 months, pay $19.95/512 MB/year
    • Upload as many high resolution images as you want
    • Images stay on the site for 6 months
    • To keep an image around beyond 6 months, pay $19.95/512 MB/year
    * see info below                                                                 SIGN ME UP  
    FAQ
  • How does your online solution for professional photographer work?
    When you signup for the our online solution for professional photographers, powered by LIfePics, you can now post and publish all
    the photos you have taken to your personal image hosting website. Your website enables you to upload, price, and sell your work very easily to your customers and have the orders fulfilled through photolaboratory.com. We can ship resulting orders directly to your client or deliver orders back to you - your choice.

  • How does the domain name work?
    You get to choose your own sub-domain name for your website. For example, your sub-domain could be www.prophotographer.lifepics.com, of which you would be able to choose what you want in place of "pro photographer". Once you have your website, you are able to completely customize the look and feel by using your own banner logo and welcome image. From this point, you can upload your event images, alert your customers of their online presence, and start to receive orders. When an order is placed, it is immediately sent to photolaboratory.com. We will print the order and be able to offer you many post sale options for you to choose form. Please contact us to discuss these options.

  • How much does the Pro/Event solution powered by LifePics cost?
    We have two options:
    1. $30.00 one-time set-up fee, $30 a month, and 10% commission on each order total.
    2. $80.00 one-time set-up fee, $0 a month, and 15% commission on each order total.

     
  • How much does it cost to upload an event?
    We do not charge to upload events. You can upload as many images as you would like for viewing and publishing off of your website. There are no limits on the number of images that you can upload and the images are stored for free for 6 months. Any storage you choose to get beyond the 6 months will cost a nominal fee of $19.95 for each 512 Mb of storage.

  • Who sets the pricing for client orders?
    You set the pricing and have complete control over modifying and changing your product pricing and description.

  • Can I charge different prices per event that I set up?
    Yes. The service allows you to have multiple pricing options by event. This way you can creatively and selectively sell your products at different prices to different clients if you choose.

  • Who collects the funds?
    Our Pro/Event solution allows you or photolaboratory.com to collect the funds. Typically we will collect the funds for you, pay the commissions from your orders, and write you a check for your remaining revenue. This allows you to shoot more events and not worry about credit card orders, sales tax, commissions, and lab payments. Both you and we, the lab, will have access to a report that shows a breakdown of all revenues and costs.

  • How can I keep track of my sales and commissions?
    You can monitor your sales and commissions at any time through our multiple reporting functions. You can track sales and commissions from a recent time period or search for orders by name, number, or within a certain range of dates.

  • How many photos can I upload per event?
    We do not limit the number of uploads per event. Nope, never! There's no limit on the number of events either!

  • Can I upload a roll of film?
    Yes, many of our pros still shoot primarily on film. We have an upload utility which can upload a roll of film directly to your account. Additionally, you can have the film transferred to CD so you can upload from your computer or send us the CD and let us upload the images for you.

  • Are events password protected?
    All events are password protected with the password of your choice.

  • Can I modify my product mix per event?
    Yes. You choose which products you would like to offer for each event from a list of our products.

  • How long does it take to upload?
    Uploading speed can vary depending upon your internet connection, the size and amount of images, and the media to be uploaded from. Basic residential DSL/cable connections average about 100-200 MB/hr, premium residential DSL/cable connections average 300-450 MB/hr, and a T-1 connection averages 500+ MB/hr.

  • Can I upload full resolution images?
    Yes, we recommend all pros upload full resolution images. This way all image sizes will be printed to the highest quality, and it saves you the trouble of uploading an image multiple times. One unique option to our service is that customers can view the high resolution images without being able to download them. This way they can see all the details of the pictures and feel more confident about placing orders, yet your images are still safe.

  • How can I tell who visited and viewed my albums?
    If you want, each guest coming to view an event will be required to register in a guestbook, which you track via the site. You can at that point generate a report of any person that has viewed images, and solicit them with any additional promotions that you may choose to offer them.

  • How long does it take to get my site up and running?
    Once we receive the contract LifePics with work directly with you and can have your site live by the end of the day.

  • Will my pictures be watermarked?
    Yes, all Pro/Event sites have an optional watermark feature to ensure that only you or your designated photofinisher can print your images. You may customize the text, angle and opacity in which your watermark will appear on the image.

  • Is the Pro/Event solution Mac compatible?
    Yes, the solution is both Mac and PC compatible. However, it requires Windows 2000, WinXP and newer or Mac OSX 10.2 and newer.

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    2235 Fifth Street, Berkeley, California USA 94710
    Open Monday through Friday, 9am to 6pm and Saturdays 10:30 to 2:30 Pacific Time
    (510) 644-1400 California      ::     (866) 644-1400 toll free

    copyright 2003 - 2010   photolaboratory.com
    page last modified on 05/19/10

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