What is FTp?

An FTP Client is software that is designed to transfer files back-and-forth between two computers over the Internet. In this case, from yours to ours. FTP client software needs to be installed on your computer and can only be used with a live connection to the Internet. Our FTP2Lab is a great option.

FTP is the simplest and most secure way to exchange files over the Internet. Whether you know it or not, you most likely use FTP all the time for downloading MP3s, for example. Some people find traditional FTP software not very user friendly.

Tips for using FTP

First, you need FTP software on your computer. Try these...

1. Download and install one of these free FTP programs for Mac or PC, if you don’t already have one.

Windows		Mac		Cross platform
	Ace FTP		Cyber Duck	FireFTP

next you need the password from us
2. Contact us by phone to set up your order and receive your password:
(510) 644-1400

You will need to have credit card payment information ready when you call.

Prepare your files:
3. Place your files in a folder with your last name as the folder name.
(I put my folder on my desktop for easy finding.)

After the upload is complete, email us to place your order
To officially place your order, email us to let us know you have uploaded the files. orders@photolaboratory.com. Tell us with lots of detail what you want us to do. Include things like, print size, paper type, surface and borders.

Please include your best phone number as well. If we are shipping back to you, please add your shipping address and shipping method. Let us know if you are working with a deadline.

having trouble with ftp?
1. Address is also called Host or Server
2. Username is sometimes called ID
3. Error messages? check spelling, no caps, try disabling your firewall
 

Just have a few prints simple prints to order?
Try our consumer photo ordering site - same lab, same quality. Quick easy uploading and ordering.

http://photolaboratory.lifepics.com/net/Default.aspx